Privacy Policy

The confidentiality in the personal information of our clients is fundamental and a commitment of – Lisbon Luggage Store.

1. Collection and processing of user data

There are several circumstances in which we request personal data from a user (“User”) of the website hosted on (“Site”), that is, information that allows the user’s identification or contact (“Personal Data”) : When you make a reservation, register on our site, subscribe to the newsletter or send us a contact. Personal Data collected and processed may consist of information regarding the name, email address, sex, date of birth, address, telephone number, credit card information and identification document number.

In this way, the entity responsible for the collection of Personal Data is:

i) Whenever the collection of Personal Data is carried out within the scope of a reservation, – Lisbon Luggage Store (“”), at Benformoso Street 268, Lisbon.

2. Usage and purpose of processing user data

Personal Data will only be used to make the reservation, for your convenience in simplifying your booking process in case you are a registered customer, for your information on promotions and information (if you subscribe to our newsletter), and finally, For statistical analysis of marketing of exclusive use of

If you are already a registered customer in our Site, you can change your Personal Data whenever you want, simply by entering your User and password.

We also identify technical information about your computer when you visit the pages of our site, such as the IP (Internet Protocol), the operating system and the type of browser (“Usability Information”). We use this information to improve the quality of your visit to our Site, and we will not disclose it to outside parties without your consent.

Usability Information and Personal Data are designated in this Privacy Policy by “User Data”.

The User Data collected by is not shared with third parties without your consent, except for the shares that appear in the Privacy Policy and for which you consent to the acceptance of the Privacy Policy. reserves the right to transmit any User Data in the event of sale or transmission of part or all of its company or its assets. In the event of a transmission of User Data to third parties, we will make reasonable efforts to have the transmitter use the User Data collected in accordance with the Privacy Policy.

3. Access to personal data guarantees the means by which the User can access your Personal Data. If you wish to access your Personal Data, you should contact on the terms described here.

4. Correction of personal data

The User has the right to request, at any time, the rectification of his Personal Data, either through his User Account, or, in particular, under the terms of the Privacy Policy.

5. User data security

In order to ensure the security of the User Data and the maximum confidentiality, we treat the information you have provided us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures.

Whenever you are prompted for credit card information, this communication is done via secure SSL (Secured Sockets Layer) when you are using browsers that allow SSL, such as Google Chrome.

We will also use SSL on all pages where you are asked for personal information, which means that your information will be sent over the internet in an encrypted form. You may find that you are in safe mode when you see a lock or key icon in your browser. In addition, you can see that the first characters of the site url will be “https”, indicating that you are accessing a secure server.

However, User Data may circulate on the network without security conditions and may be viewed and / or used by unauthorized third parties. Should this occur, is not responsible for the theft, destruction or dissemination of User Data.

6. Use of cookies

When you visit our Site, a small text file (Cookie) is created and saved to your computer’s disk. This file, when recognizing it, will allow you greater ease and speed in access, as well as the customization of the Site according to your preferences.

Most browsers automatically accept these files (Cookies), but you can delete them or set your lock automatically. In the “Help” menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.

7. Changes to the privacy policy reserves the right to change the Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may still be posted on the Site.

8. Contact and right of exit

If you wish to (i) ask questions / complaints related to the Privacy Policy; (Ii) rectify your Personal Data; (Iii) cease to receive business correspondence, including emails, from; Or (iv) withdraw your consent to the sharing of your Personal Data with third parties, you may do so by email info[at]

9. Applicable law and forum

The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the applicable laws of the Republic of Portugal.

Any litigation arising from the validity, interpretation or execution of the Privacy Policy, or related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the courts of the county of Lisboa, without prejudice to the legal rules Applicable.